Maintenance Contracts
After-sales support that actually exists
After-sales abandonment is the #1 complaint in Uganda's solar market. Our maintenance contracts are the opposite: scheduled visits, battery health monitoring, inverter reviews, and priority fault response — on a fixed-fee contract so you're never left without support.
What's included
Catch degradation before it becomes failure
Panel Inspection & Cleaning
Physical inspection of panels, mounting rails, and clips. Cleaning to remove dust and debris. Check for micro-cracks, hot spots, and shading changes.
Battery Health Check
Voltage logging across all battery cells. State of charge verification. BMS status check. Early detection of degrading cells before they take down the bank.
Inverter Parameter Review
Settings audit against the original commissioning sheet. Firmware update check. Performance data review. Generator interaction verification.
Earthing & Protection Check
Earth continuity test. Surge protection device inspection. Circuit breaker and fuse verification. Cable termination torque check.
Written Service Report
Every visit produces a written report: what was checked, what was found, what was done, and any recommendations. You build a maintenance history for your system.
Priority Fault Response
Contract clients get priority scheduling when something goes wrong. You don't go to the back of the queue — you get responded to first.
Contract options
Choose the schedule that fits your system
All contracts include written reports, priority fault response, and phone/WhatsApp support between visits.
Bi-Annual
2 visits / year
Ideal for residential systems and small offices. Full inspection, cleaning, battery check, and settings review twice a year.
Best for Homes, small offices, rental properties
Quarterly
4 visits / year
Best for business-critical systems where downtime means lost revenue. More frequent monitoring catches problems earlier and keeps battery health optimised.
Best for Shops, clinics, schools, pharmacies, lodges
C&I / Portfolio
Custom schedule
For commercial and industrial systems or property portfolios with multiple sites. Custom SLA with defined response times, reporting cadence, and escalation procedures.
Best for Factories, hotels, hospitals, property managers
Protect your investment
Don't wait for your system to fail
A maintenance contract costs a fraction of an emergency repair. And you get a company that answers the phone when you need them.